Updated: February 24, 2021

SHIPPING

Due to Social Distancing rules being adhered to in our warehouses, we ask that you allow a few extra days for your orders to be dispatched. We are working hard to get your orders out as quickly as possible.

As a general rule, most orders are processed and dispatched within 1 to 2 business days of being placed. If your order is placed after 3pm, the following day will be counted as the first business day. Under normal circumstances, freight to Metro areas is delivered within 3 business days from dispatch and to Regional areas within 5 business days from dispatch. Currently, most post/courier networks are experiencing an increase in demand and delivery delays due to limited airline capacity and government restrictions.

PRODUCT AVAILABILITY

AUSTRALIA

PRODUCTDUE
Day Lotion Combination SkinJune
Energy Shotlate March

NEW ZEALAND

PRODUCTDUE
Day Lotion Combination SkinJune
Energy Shotlate March
Wrinkle Guardmid March

Modere clean-label products are an effortless choice. At the end of the day, you, your family and the world around you deserve only the best. However, occasional high demand or unforeseen circumstances can lead to a temporary stock-out of a product. We apologise for any inconvenience this may cause.

Thank you for your continued patience as we work to get the products you love delivered directly to your door, as safely and quickly as possible!

Market Notifications

Repairing Hair Mask

When an ingredient in our Hair Repairing Mask/Deep Treatment Mask became no longer available from the vendor earlier this year, we made a diligent effort to find a suitable replacement ingredient. Because none was found to meet Modere’s clean ingredient paradigm, our R&D team set about the task of meticulously reformulating the product, while our strict standards ensured that product quality and efficacy are unchanged.

We are pleased to announce that the first production run of our improved, updated Modere Hair Repairing Mask/Deep Treatment Mask is expected to be available around end February 2021. However, supplies may be limited until normal production volume is restored and our inventory can be sufficiently replenished.

Day Cream Dry Skin

Recently, an ingredient in our Day Cream Dry Skin was discontinued. We have since found a suitable replacement ingredient to meet Modere’s clean ingredient paradigm, and our strict standards ensure that product quality and efficacy will remain unchanged.

The first production run of our updated Modere Day Cream Dry Skin anticipated availability is late January 2021.

Day Lotion Combination Skin

Recently, an ingredient in our Day Lotion Combination Skin became no longer available from the vendor. We made a diligent effort to find a suitable replacement ingredient to meet Modere’s clean ingredient paradigm, and our R&D team has set about the task of meticulously reformulating the product. The new formula is currently in testing, while our strict standards ensure that product quality and efficacy will remain unchanged.

The first production run of our improved, updated Modere Day Lotion Combination Skin is tentatively expected to be available in June 2021.

Well-Being

At Modere, our top priority is to make sure we provide you with the best products available. This means we are constantly looking for ways to improve our existing products in terms of product formulation, product delivery, packaging design, and product efficacy. We want to ensure every step along the supply chain upholds the standards of Modere and what we represent as a global, authentic brand.

In line with this ethos, we wanted to make you aware of some key changes to the Well-Being product. We recently undertook a series of steps to enhance its performance and its convenience. increasing the quantity of Astragalus we’ve been able to take full advantage of the benefits this ingredient has to offer.

Herbal medicines rely on evidence from scientific and traditional sources. Traditionally, Astragalus membranaceus is prized for its benefits to Qi. However by increasing the quantity of astragalus in each dose, it not only strengthens Qi according to traditional Chinese medicine, it maintains immune system health and healthy immune system function – no traditional modifier required.

The supporting herbs will be present in the same quantities per daily dose as before, the tablets will now be capsule shaped and of a of a larger size. Due to this, the dosage has changed from 8 tables to 4 tablets per day. Each bottle will last 30 days, just as before. 

Along with increasing the performance, the price of producing Well-Being has also increased. We have taken the steps to absorb the cost but we have reduced the points to align more closely with the rest of the range. The price for AU is still $72.65 AUD but the points are now 57 rather than 60.56. The item code has also changed to eliminate confusion and accommodate the formula and tablet count. For New Zealand, we have a few months of stock left of the original formula, then we will be switching to the new batch. We will be reviewing the pricing and points once the older formula has sold out.

We pride ourselves on making proactive changes and accepting nothing but the best. These updates are a reflection of our commitment to that priority, as well as our commitment to being the industry leader in combining the best of science and nature. Let’s enjoy this journey together.