Updated: 17 March 2022
Delivery Update from Australia Post/Startrack
We’re still delivering but COVID-19 is impacting our services more than usual.
Extended COVID-19 restrictions in various states are impacting some of our delivery operations, including air freight capacity. Our delivery network has also been affected by increased online shopping activity, meaning in some areas we are seeing parcel volumes similar to Christmas 2020. Delays may be experienced as a result.
We thank you for your patience and will keep you updated as we closely monitor the effect of any restrictions on our services.
As a general rule, most orders are processed and dispatched within 1 to 2 business days of being placed. If your order is placed after 3pm, the following day will be counted as the first business day. Under normal circumstances, freight to Metro areas is delivered within 3 business days from dispatch and to Regional areas within 5 business days from dispatch. Currently, most post/courier networks are experiencing an increase in demand and delivery delays due to limited airline capacity and government restrictions.
|Shower Gel||end June|
|Sunscreen SPF50+||end July|
Modere clean-label products are an effortless choice. At the end of the day, you, your family and the world around you deserve only the best. However, occasional high demand or unforeseen circumstances can lead to a temporary stock-out of a product. We apologise for any inconvenience this may cause.
Thank you for your continued patience as we work to get the products you love delivered directly to your door, as safely and quickly as possible!